- Right of withdrawal for consumers
Cancellation policy
- Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise the right to cancel, you must inform us (Diana Kempf, Bullauer Weg 3, 64760 Oberzent, Deutschland, Telefonnummer: +49 (0) 152-09182926, E-Mail-Adresse: revocation@nana-p.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. You can also fill out and submit the withdrawal form or another clear declaration electronically on our website here. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
- Consequences of the revocation
If you withdraw from this contract, we must return all payments we have received from you without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
- Sample cancellation form
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
– Ordered on (*)
– Received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of notification on paper)
– Date
___________
(*) Delete as appropriate.
- Cancellation form
If you want to revoke the contract online, please fill out and return this form.
Revoke contract!
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
(*) Leave blank where not applicable.